Privacy Policy
Last updated: 2025-01-15
Introduction
The Warehouse Bangkok ('we', 'us', 'our') is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our spaces.
Information We Collect
We collect information you provide directly to us, including your name, email address, and any message content submitted through our contact form. When you visit our website, we automatically collect certain technical information including your IP address, browser type, operating system, and pages visited. We do not collect payment information through this website.
How We Use Your Information
We use the information we collect to respond to your enquiries about The Warehouse Bangkok and its spaces, process private hire and event booking requests, send you relevant communications about events and happenings at The Warehouse (only with your consent), improve our website and visitor experience, and comply with Thai and international legal obligations.
Our Spaces and Third Parties
The Warehouse Bangkok is home to multiple independent businesses (spaces). Each space operates independently and has its own privacy practices. When you visit a space's own website or provide information directly to them, their privacy policy applies. We do not share your personal information with our spaces unless you have specifically requested us to do so (e.g., forwarding a booking enquiry).
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Essential cookies are required for basic site functionality. Analytics cookies help us understand how visitors interact with our website. You can manage your cookie preferences at any time through our cookie consent controls. Non-essential cookies are only set after you provide explicit consent.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 12 months. Analytics data is anonymised after 26 months.
Your Rights
You have the right to access, correct, or delete your personal data at any time. You may also request a copy of all data we hold about you. To exercise any of these rights, please contact us using the contact form on our website or via our social media channels. We will respond to your request within 30 days.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please reach out via our contact form, Instagram (@thewarehousebkk), or Facebook page. We take your privacy seriously and will address any concerns promptly.